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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jared Piza

May 22, 2026

5  out of  5
rating by Jared Piza
"Ana at State Farm was absolutely excellent to work with. I’ll admit, I was probably being tedious and asking a ton of questions throughout the process, but she stayed patient, professional, and thorough the entire time. She went through every part of my auto and home insurance in detail, explained all the coverage options clearly, and made sure I actually understood what I was paying for."
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Claritza Vazquez

May 22, 2026

5  out of  5
rating by Claritza Vazquez
"Jennifer really helped me understand everything when it came to a life insurance policy. I opened one for myself and my daughter and I will for sure go back to her to quote me on my son’s now. Including if I have any questions, she’s always there ready to help! Highly recommend!"
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Chucho Ramirez

May 20, 2026

4  out of  5
rating by Chucho Ramirez
"Jenni has always helped me with my insurance from auto to life insurance! Very nice and pays attention"
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Christian Magaña

May 20, 2026

5  out of  5
rating by Christian Magaña
"Excelente servicio, brindan muy buena atención en especial Jennifer cualquier duda o aclaración te ayuda en todo. Lo recomiendo"
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Luciana Sanchez

May 19, 2026

5  out of  5
rating by Luciana Sanchez
"Zac Mcgrogan State Farm has been great to work with. Their customer service is friendly, helpful, and quick to answer questions. Jennifer has especially been amazing — she’s always professional, patient, and willing to help with anything I need. Setting up my policy was easy, and she explained everything clearly so I understood my coverage. I also appreciate their competitive rates and smooth claims process. Overall, I’ve had a very positive experience and would definitely recommend State Farm to anyone looking for reliable insurance."
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Leslie J

May 19, 2026

5  out of  5
rating by Leslie J
"I can't say enough great things about Jennifer, she truly goes above and beyond for her clients and makes the whole insurance process feel easy and stress-free. She's always available when you need her, takes the time to explain everything clearly, and genuinely cares about making sure you have the right coverage. You can tell she's passionate about what she does and really puts her clients first. If you're looking for an agent who genuinely has your best interest at heart, Jennifer is worth every bit of your trust."
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Evelyn Gutierrez

May 19, 2026

5  out of  5
rating by Evelyn Gutierrez
"Jenni helped me with my life insurance and couldn’t have explained it any better! The communication and great customer service is 10/10 highly recommend!"
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Luis D Morales

May 19, 2026

5  out of  5
rating by Luis D Morales
"Everyone is so nice and helpful. Always treating everybody with respect and patience. Jennifer Gutierrez is always there for us and cares about her work and her customers. #1 office."
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Rebekah Axtell

May 12, 2026

5  out of  5
rating by Rebekah Axtell
"Start Farm for LIFE! Zac, Sydney at the team Downtown Oswego Start Farm are wonderful people to work with. Go say Hello and tell them I sent you ; )"
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Jade Reynoso

November 10, 2025

5  out of  5
rating by Jade Reynoso
"Miriam was able to answer all my questions and help me. Her customer service is outstanding."
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Anahy Cardenas

October 22, 2025

5  out of  5
rating by Anahy Cardenas
"I have been a customer with the Zac Mcgrogan State Farm team for 2 years, and their service consistently exceeds expectations. I wanted to share my positive experience, especially regarding my recent interaction with Zac.
What sets this office apart is their commitment to clarity and true customer advocacy. Recently, I had purchased a new home. Everyone in the office was incredibly helpful, taking the time to thoroughly explain the difference between policy coverage.
They didn't just sell me a policy; they ensured I had the right coverage, which ultimately gave me peace of mind and, in my case, even helped me to understand how to navigate a confusing situation easily.
The entire office staff is highly professional, responsive, and genuinely friendly. If you are looking for an insurance agent who prioritizes personalized service and expert advice, I highly recommend visiting the Zac Mcgrogan State Farm office. (:"
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Anna Shackley

August 28, 2025

5  out of  5
rating by Anna Shackley
"They made switching my insurance super easy. Everyone I’ve gotten the chance to speak to has been very kind and helpful, and they are also always willing to answer questions."
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amanda hewerdine

August 22, 2025

5  out of  5
rating by amanda hewerdine
"Bri at Zac McGrogan office is the best. She has always gone above and beyond to help me. She has always been very friendly and professional and never makes me feel like a bother. If you are looking for a good Insurance Agency this is the one right here. My rates are great and the employees are phenomenal."
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Lesley Catalan

August 18, 2025

5  out of  5
rating by Lesley Catalan
"Thank you so much, Miriam! As a college student, everything is very new to me, but Miriam was such a great guide and made the renters insurance policy easy to understand."
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Adrian Trevino

July 22, 2025

5  out of  5
rating by Adrian Trevino
"Thank you Miriam! Such a great sweet & great individual. Huge help on finding me a policy for my jewelry! Very quick & easy to work with. Will be back again just because of her service!"
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Brisa Rebolledo

April 29, 2025

5  out of  5
rating by Brisa Rebolledo
"Miriam is such a professional, I was having trouble understanding but she was great at explaining everything with detail and had an answer to all my questions making sure I understood every point. She made my insurance transition so much easier. I will definitely recommend her to my friends and family."
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Carla Ornelas

April 11, 2025

5  out of  5
rating by Carla Ornelas
"Zac is great to work with, made my transition from previous insurance company easy and had all the answers to my questions. Also made me realize that I was paying for things that I didn’t have to and reduced my rate a good amount."
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Michael Anzelmo

February 5, 2025

5  out of  5
rating by Michael Anzelmo
"Just switched to State Farm for my auto insurance and I couldn't be happier! Saved me so much money compared to my last provider. Brianna was super friendly and took the time to explain everything, making sure I understood my options. Honestly not enough stars to explain my experience."
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Adam Lares

December 20, 2024

1  out of  5
rating by Adam Lares
"HORRIBLE commutation. 8 months of dealing with them trying to take off full coverage on my car since May and he forgot to do it the first time I asked Zac. I called them 4-5 times the past 8 months and spoke to Zac twice. Both times he said he’ll call me back when he figures it out or email me. I got nothing. Just yesterday I spoke to someone from his office and they said “yea he’ll call you in the morning.” I’m not surprised I received NO CALL this morning. Lol not only did he say don’t pay the next bill till I figure it out but I went two months not paying to only get hit with a text from someone at his office that they cancelled my insurance because of non payment. What a joke."
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Oscar Silva

September 16, 2024

5  out of  5
rating by Oscar Silva
"Excelente servicio de 5 estrellas una agencia excelente atención y servicio excelente
La Señorita Mirian muy atenta te orienta en lo que tú necesites se las recomiendo?🙏😉"
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Natalie Lebron

August 22, 2024

5  out of  5
rating by Natalie Lebron
"The McGrogan State Farm Team is the best! Everyone was super helpful, kind, and made me feel confident in my decision."
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jodale lee

August 17, 2024

5  out of  5
rating by jodale lee
"Above and beyond! I’ve been insured with State Farm for over 40 years. State Farm has continuously provided excellent service but Zac McGrogen’s office stands head and shoulders above the rest. I have experience nothing but exceptional care since the moment I transferred my policies to their office. They found additional discounts, recommended needed coverages and most recently they walked through an auto claim with thoughtfulness and intentional care."
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Georgina Saldana

August 5, 2024

5  out of  5
rating by Georgina Saldana
"Muy excelente servicio y personal Miriam muy atenta y siempre me ayuda en mis pagos y responde todas mis dudas yo le doy un 10 de 10 los recomiendo al 100% gracias por todas sus atenciones"
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L. Esparza

August 2, 2024

5  out of  5
rating by L. Esparza
"Jennifer G was eager to help inform me about life insurance. She was patience with all the questions I had. This office made me feel welcome & has a good atmosphere. Highly recommend them!"
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Kamran Khamissi

August 1, 2024

5  out of  5
rating by Kamran Khamissi
"Zac is great to work with, made my transition from previous insurance company easy and had all the answers to my questions. So good to have an agent that actually knows what they’re talking about."